Bilingual Customer Service Representative

Bilingual Customer Service Representative Customer Service Representative Openings! OfficeTeam is seeking an articulate, highly-skilled Bilingual Customer Service Representative to expand their career in the growing Manufacturing industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This bilingual customer service representative position will be a fantastic next step in your career. This bilingual customer service representative position will operate in a fast-paced and dynamic environment. If you're looking for a long term temporary position in Mason, Michigan, this bilingual customer service representative position opportunity could be for you! How you will make an impact as a bilingual customer service representative position - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Retrieve and oversee the sending of written business communications in Spanish and English - Manage incoming telephone calls in Spanish and English - Offer friendly, accurate customer service in a timely fashion
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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Req ID: 02240-0010394587
Functional Role: Customer Service
Country: USA
State: MI
Postal Code: 48854-9541
Compensation: $12.50 to $14.50 per hour
Requirements: - Fluent in verbal and written communication in Spanish and English - Microsoft Office knowledge required - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Proven computer skills - Ability to simplify complex problems and build solutions - Experience with call centers - SAP experience - Proficiency in order entry - Foundational knowledge in customer service - Salesforce.com experience preferred - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Highrise, and Insightly - A consistently positive approach to your work that is rooted in a businesslike professionalism - Experience performing extensive research to resolve complex customer inquiries - Customer service and office administrative skills - Excellent verbal, written, and social communication skills - Demonstrated talents in communicating and interacting with clients/customers, both internal and external If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a bilingual customer service representative 'champion', we want to hear from you. Submit your resume today for this fantastic bilingual customer service representative position!

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