Associate Account Manager

A cover letter is required to be considered for this position
At Dart, we strive to grow our organization with people who are passionate about their work and excited to be part of a thriving, innovative company. If you are interested in becoming part of a company that is setting the Industry Standard of Excellence, investing in our employees and providing you exciting opportunities to drive your career, then you've found your fit!
We are looking for an organized, results-driven critical thinker to join our dynamic team as an Associate Account Manager. In this role, pricing management, on the job recommendations and the ability to gather information and chase down answers will be part of the exciting day to day, always changing responsibilities. As the Associate Account Manager, you will learn processes of the business, how we provide quality service, pricing negotiations, and the decision-making and solution process between various areas of the business and our customers.
On our team, you will be surrounded by a friendly group of critical thinkers who are exceptionally hard-working and driven to solve problems and generate new ideas. As a key point of contact collaborating with multiple departments, you will need to have analytical skills, effective communication, a keen attention to detail, and be one who enjoys a work environment where every day presents a new challenge. Your self-motivation to drive day-to-day operations, make recommendations and manage project initiatives will help us meet our big picture goals!
Day-to-Day Role:
Work with Dart field sales personnel involving sales requests for competitive pricing, contract and bid pricing, and other product pricing issues
Analyze information provided by Dart field sales personnel pertaining to competitive products, competitive prices, and related terms and conditions of sale
Make recommendations to department leadership concerning customer pricing, shipping requirements, terms and conditions of sales, and contract and bid pricing, using a basic understanding of market conditions, Dart philosophy, and Dart policies in the decision making process
Communicate and explain, with supporting rationale, pricing decisions and company pricing policies as well as related terms and conditions of sale to Dart field sales personnel and, on occasion, directly to customers
Evaluate and make recommendations on field sales requests regarding company expenditures relating to customer promotional and marketing activities, trade show participation, and customer requests for advertising support
Assist customers by resolving service related issues beyond the authority of Dart customer service representatives, and handle other service issues when field sales personnel are unavailable and/or immediate action is required
Receive field service reports from Dart field sales personnel relating to product quality and/or customer service. Gather and analyze reported information, and work with the Dart Salesforce to develop the optimal mutually acceptable solution for both the customer and Dart. Make recommendations to department leadership and communicate decisions to the Dart sales personnel and the customer
Provide support to others in the department by completing a wide variety of special projects as needed
Core Skills and Qualifications:
The ideal candidate must possess all of the following:
Bachelor's Degree in business field or a Bachelor's Degree with at least two (2) years of business-to-business work experience
Excellent verbal and written skills necessary in order to communicate intricate job-related processes to internal and external customers
Ability to complete work with superior accuracy and attention to detail
Ability to maintain confidentiality
Ability to utilize business sense and creativity to develop new ideas and solutions.
Organizational skills including the ability to prioritize workload to meet deadlines
Must have ability to communicate and collaborate with other departments to gather and provide information
Proven analytical problem solver
Ability to identify issues, compare data, investigate and resolve discrepancies
Proficiency using Microsoft Office, including the ability to create reports, documents, business letters, and spreadsheets in MS Word and Excel
Additional work hours, including weekends and holidays, as required
Overview: As the manufacturer of Dart? and Solo? brand products, Dart Container is an industry leading single-use food and beverage packaging company. With 15,000 employees and 40+ locations worldwide, Dart offers more than 4,000 products used every day in restaurants, hospitals, schools and homes around the globe.
Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.
Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (800) 545-3278 Ext 3370 or email us at ADArequests@dart.biz. Relay calls can be made by dialing 711 or the relay number for your state.
If you experience difficulty applying online, you may call (800) 545-3278 Ext 3390 or email us at applicationassistance@dart.biz for assistance.

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