Entry Level Inside Sales / Customer Service Representative

ICC Capital City has an exciting and rewarding career opportunity available for an¬ Entry Level Inside Sales / Customer Service Representative.¬ ¬ Join¬ a rapidly-expanding marketing firm specializing in face-to-face, inside marketing, sales, and customer service for some of the largest, most well respected satellite companies in the world. Because this is inside marketing & sales, our customers come to us ‚€”¬ no outside or door-to-door sales are involved. Our company believes in 100% internal, merit-based promotions from entry-level to management ‚€”¬ every member of their team must begin in sales / marketing and has an equal opportunity to advance into management.
Let your sales talent shine and experience the rewards that come with an exceptional performance!
As an Entry Level Inside Sales / Customer Service Representative, your primary responsibilities will include face-to-face inside marketing and sales representing major brands in big box retail stores.
Responsibilities of the¬ Entry Level Inside Sales / Customer Service Representative:

  • Maintaining working knowledge of all Sales, Customer Service, and Quality Assurance policies and procedures.

  • Providing exceptional face-to-face customer service experience to all prospective customers in a retail setting.

  • Understanding all products and policies before they are presented to the customer.

  • Driving growth by meeting and exceeding goals and objectives.

  • Ensuring ongoing customer satisfaction and retention

  • Representing company and business partners in a professional and courteous manner.

Qualifications of the¬ Entry Level Inside Sales / Customer Service Representative:

  • 2+ years of verifiable experience in Sales and / or Customer Service.

  • Knowledge of sales strategies including cross-selling and up-selling a plus.

  • Experience in meeting / exceeding performance driven goals and objectives.

  • Excellent interpersonal, presentation, written, and verbal communication skills.

  • Ability to grasp new concepts.

We are looking for a results-oriented sales professional with a strong drive for exceeding goals and proven success working in a fast-paced environment. If that's you, we want to hear from you!
Apply Now!

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